Up: E-mail

Email with Office 365

Please follow these steps to direct email to Office 365:

  1. Log into the Domain Name Management System.
  2. Click the domain to update.
  3. If Custom DNS is already on, click Edit DNS.
    If Custom DNS is not on, click Use our DNS, and confirm changing the name servers.
  4. Click Add New Record.
  5. Select TXT from the Add New Record menu, enter this information, and click Add Record.

    Host Name: @
    Text: Enter the text record requested in the Office 365 set up. It should look something like MS=msXXXXXXXX

Next, log in to Office 365 and verify that they see the TXT record. When they verify the record, they will provide you with the MX record to use. Then you can return to the Custom DNS interface to add that record, and additional records that Microsoft recommends.

  1. Select MX from the Add New Record menu, enter this information, and click Add Record.

    Host Name: @
    Priority: 0
    Mail Server: Enter the record requested in the Office 365 set up
  2. Select CNAME (Parking) from the Add New Record menu, and click >> More three times (five times if you use Mobile Device Management (MDM)).
  3. Enter this information:

    Alias: autodiscover
    Points To: autodiscover.outlook.com

    Alias: lyncdiscover

    Points To: webdir.online.lync.com

    Alias: msoid
    Points To: clientconfig.microsoftonline-p.net

    Alias: sip
    Points To: sipdir.online.lync.com

    If you use Mobile Device Management (MDM), enter two more records. If you do not use MDM, you can skip these two records

    Alias: enterpriseregistration
    Points To: enterpriseregistration.windows.net

    Alias: enterpriseenrollment
    Points To: enterpriseenrollment.manage.microsoft.com

  4. Click Add Records.
  5. Select TXT from the Add New Record menu, enter this information, and click Add Record.

    Host Name: @
    Text: v=spf1 include:spf.protection.outlook.com ~all

    Please Note: Microsoft’s documentation suggests using -all instead of ~all. We recommend starting with ~all until you confirm email works. After you confirm, you can switch to -all
  6. Select SRV from the Add New Record menu, enter this information, and click Add Record

    Host Name: _sip._tls
    Priority: 100
    Weight: 1
    Port: 443
    Target: sipdir.online.lync.com
  7. Select SRV from the Add New Record menu, enter this information, and click Add Record.

    Host Name: _sipfederationtls._tcp
    Priority: 100
    Weight: 1
    Port: 5061
    Target: sipfed.online.lync.com